Company Profile
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| At Southern Digital we have been in
business since 1994 providing service and support to our valued
customers. In addition we have been an active model
railroaders for over 40 years focusing primarily in N-Scale. All of the products we
sell are used on our company railroad, this way we can service your needs better. We
have tried many products for our company railroad and have settled on the items we sell
because we feel they are the best in the business. |
| Being active model railroads we belong to several
organizations, NMRA Piedmont Division, Metro Atlanta N-Scalers |
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| Southern
Digital Privacy Policy |
| Southern Digital does NOT share,
sell or give customer data to any other companies or individuals.
Our customer data base is housed on a stand alone and secure computer that is
isolated from all outside communications (no modem or internet connection,
etc). |
|
| Southern
Digital Return Policy |
| We are confident you will be
satisfied with the quality and reliability of all the products you
purchase at Southern Digital. In the event you are not
satisfied with any of the products we will happily give you a
"FULL" refund with in 30 days of your purchase (less shipping and
handling charges). Simply give us a call on (770) 929-1888 for a
"Return Authorization" number. Once we have determined the
products are in good working order in their original packaging a Full refund will be
issued. (If Decoder wires have been cut we will NOT be able to
accept them on refunds). |
|
| Warrantees
& Guarantees |
| All of our products are
guaranteed by the manufacturer's, if you are having a problem with the
product give us a call and we can help you trouble shoot your problem to
determine what's wrong. In the event Warranty service is required we
highly suggest sending the product directly to the manufacturer for the
fastest turnaround. Below you will find a list of manufacturers that
can perform warranty work. |
| Company Name |
Address |
Products |
Telephone # |
| Digitrax Inc. |
2443 Transmitter Rd.
Panama City, FL 32404 |
DCC Systems |
(850) 872-9890 |
| Northcoast
Engineering Corp. |
1260 Creek St. Suite #105
Webster, NY 14580 |
DCC Systems |
(716) 671-0370 |
| Train Control Sys |
P.O. Box
341 Blooming Glen, PA18911 |
DCC Decoders |
(215) 453-9145 |
| Throttle-Up |
210 Rock Point Dr
Durango, CO 81301 |
Soundtraxx DCC and
Sierra Sound System |
(970) 259-0690 |
| Southern Digital |
3550 Centerville
Hwy Suite 107-109 Snellville,GA 30039 |
DigiFrame Kits |
(770) 929-1888 |
| CML Electronics |
29 Hocken Mead, Pound
Hill Crawley, West Sussex England RH10-3UL |
DTM-16 Tower Master |
From the US
Dial 011-441-293-41-7669 |
| Accucraft |
ACCUCRAFT COMPANY
33268 CENTRAL AVENUE, UNION
CITY, CA 94587 USA |
G-Gauge Live Steam |
TEL: 1-510-324-3399,
FAX 1-510-324-3366 |
| Tomar Industries |
9520 Napier
Ave. Benton Harbor, MI 49022 |
HO & N Signals |
(877) 697-9731 |
| Kam Industries |
2373 N.W.185th Ave.
Hillsboro, OR 87124 |
Software |
(503) 291-1221 |
| Logic Rail Tech |
21175 Tomball
Pkwy Suite #287
Houston, TX 77070 |
DCC Accessories |
(281) 251-5813 |
|
|
| Delivery: |
| After you have completed your
selections you will be asked, in the check-out portion of your order, your
preference for delivery. You can select from two different
carriers, U.S. Mail and United Parcel Service. All
services are available from them.
West Coast: If you are on the West Coast
(California, Oregon, Washington, etc.) we have found when using UPS it
only cost's a Dollar or two to ship your package 3 Day select.
Otherwise it takes 5+ business days for delivery. It's a bargain.
Also, if your package weighs less then 1 pound (most
decoder orders) the least expensive and fastest way to the west coast is
U.S. Priority Mail.
Overseas: We have found the most cost effective
method for shipping overseas is via the good old U.S.Post Office. In
the 6 years we have been shipping the U.S.Mail will get it there at a
reasonable price. UPS will only ship overseas 2 Day or
Overnight, this can be VERY EXPENSIVE but we can track it. Unfortunately when we insure a parcel
with the U.S Postal Service the insurance is only in effect
while the package is in the United States, once the parcel is placed in
another government's postal system the insurance no longer applies.
For this reason if the parcel is lost outside of the United States the
customer will be responsible for tracking it down and is still
liable for the purchase if lost.
Our preferences for shippers.
1. United Parcel Service. Generally they are
reasonable and get it to you on time, best part is your package can be
tracked on there web site. http://www.ups.com
2. U.S.Mail. This is probably the least expensive
method for shipping. Disadvantages are once it goes in the
"Black Hole" it is very difficult to track.
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|
| Store
Hours: |
| The following store hours are for
support and telephone orders, you can use our on-line Shopping 24 hours a
day, 7 days a week. We pull orders twice a day. If you get
your order in before 08:00 a.m. it will be shipped the same day. |
| Monday through Thursday 8:00 a.m.
to 9:00 p.m. (EST) |
| Friday 8:00 a.m. to 5:00 p.m.
(EST) (Operating Session Night) |
| Saturday 8:00 a.m. to 6:00 p.m.
(EST) |
| Sunday-
Closed |
|
| Southern Digital Headquarters owned
and operated by: Paul Lator |
| Telephone Sales & Support
Phone (770) 929-1888
- FAX :(770) 679-0300
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- Postal address:
- 3550 Centerville Hwy.
- Suite 107-109
- Snellville, GA 30039
-
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- Electronic mail
- e-mail: sales@sodigi.com
Customer Support: sales@sodigi.com
Webmaster: www.SoDigi.com or www.DigitalCommandControl.com
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